Internal Contributions: Has the CTO introduced technology improvements or innovative usage of technology internally that had a significant impact on their company? Has the CTO's leadership promoted excellence within the company? Contributions made by qualified nominees during the award period should include, but are not limited to: Increasing the company's revenue/profitability; winning new customers; expanding service/product offerings; improving company efficiency/productivity. Contributions to the Customer: Has the CTO introduced technology improvements or innovative usage of technology that has had a significant impact on a customer or customers? Has the CTO's leadership promoted excellence in the company's service to its customers? Contributions made by qualified nominees during the award period should include, but are not limited to: Implementing new capabilities to meet the customer's mission; improving efficiency/productivity; saving and/or reducing the cost of operations.